Show/Hide Offline Indicator on your Player

OptiSigns Player plays cached content when offline, skipping online-dependent material. For critical network-dependent content like Dashboards, you can activate the offline indicator to notify viewers when the device is offline.

Here's how the offline indicator would look.

There is about a 1-minute delay before the offline indicator is shown, this is to prevent intermittent, momentary network issues.

To enable Show Offline Indicator, go to Edit Screen → Advanced and check "Show Offline Indicator".

You can select multiple screens and turn this on at the same time too.

You can also go to the device's Side Menu -> Advanced -> Show Offline Indicator and turn it on.

If you have any additional questions, concerns, or any feedback about OptiSigns, feel free to reach out to our support team at support@optisigns.com