What if the OptiSigns app will not able to auto-start on the Android TV

Android TV has different versions of firmware on the Android system. Sometimes, the OptiSings will not auto-start when the Android TV reboots. There is a default app that will block any app from auto-starting.

TCL Android Smart TV:

Safety Guard app will disable the OptiSgins app auto starts. Here is a step-by-step on how to enable it. 

To provide permission on "Auto Launch Safety Guard":

Safety Guard → Permission Shield → Auto Launch → Auto Manager: Closed; And also provide permission to OptiSigns player by changing it to Open.

Google Chromecast with Android TV:

To enable the OptiSigns auto start:
Settings → Apps → Special app access → Energy optimization → OptiSigns app → Disable it

Then go to "Turn screen on" in the Special app access → OptiSigns app → Enable it. 

If you have any additional questions, concerns, or any feedback about OptiSigns, feel free to reach out to our support team at support@optisigns.com