How to use the QR Scan-to-Interact (Touchless QR) app

Transform any screen into an interactive experience with QR codes - no sensors or cameras needed. Scan to play videos or display more info. Follow our quick guide to set up QR Scan-to-Interact on Engage.

In this article:

NOTE: This feature is only available on our Engage and above plans.

Here is a quick video showing how it works:

Now, let's get started in setting yours up!


Step 1: Create Your QR Scan-to-Interact App

Go to our portal: http://app.optisigns.com/

Then, go to Engage → Explore More

Next, click QR Scan-to-Interact → Build

The following screen will appear:

    • Name - Name of the app in your Engage asset library. It will not be displayed on your screens.
    • URL - The website link your customers will go to when they scan the QR code.
    • Update Interval - Default is 30 minutes. This means the QR code will refresh every 30 minutes for security concerns. 
    • Expires in - Default is 30 minutes. This means the URL link will expire in 30 minutes for security concerns. 
    • Params - (optional) If you are using a web analytics tool and would like to track the performance of a campaign or analyze how many times this QR code is visited by your customers, add additional parameters here.

    Click Save or Assign if you want to assign it directly to a screen.

NOTE: The QR Scan-to-Interact feature needs to work together with a mobile website. This can be designed and hosted by you, or you can host it on OptiSigns using the Hosted Website app. The first Template in the Hosted Website app is an example of how to integrate with the QR Scan-to-Interact feature.


Step 2: Push Your QR Scan-to-Interact App to a Screen

There are two ways to assign your QR Scan-to-Interact to a screen:
  1. Through Engage, or
  2. Manually Pushing it to a Screen

Option 1: Through Engage

This option will be chosen if you click "Assign" after setting up the last stage.

Once you've created the parameters for your IoT sensor, you can assign it directly to one of your screens. There are two options:

  • Target - Select between Screens and Tags. Selecting one or the other will change the next option to either Screens or Tags, depending on which you select here.
  • Screens / Tags - Select which screen or tag where you want your content to appear.

Once these are selected, hit Assign. Hitting Assign Later will mean you'll need to assign the screen through Option 2.

Option 2: Manually Pushing it to a Screen

This option will be necessary should you choose "Save" or "Assign Later" after setting up the app.

If you want to push your QR code to a screen, you'll need to find it under the Engage tab. Hover over it and you should see three dots. Click on this, and you'll see the "Push to Screens" option.

Once there, you'll see these options:

  • Name - The name of your asset.
  • Target - Here, select between Screens, Tags, and Tag Rules. To better understand Tags and Tag Rules, read this article.
  • Screens / Tags / Tag Rule - Select which screen, tag, or tag rule will be associated with the QR code. This determines where your content will appear.

Once these are input, you have a few other options:

  • Temp Takeover - Allows the QR code to temporarily take over the selected screen. You can select from several predetermined time frames, or create your own.
  • Schedule Changes - This allows you to schedule when the QR code goes live and appears on your screen.
  • Push - Immediately push your QR code to the screen, for an indeterminate amount of time.

You'll also be able to Preview your screen before you push it live.


That's it!

You've successfully created a QR Scan-to-Interact app. It can be edited at any time from the Engage tab. These QR codes can be added to any existing content schedules or playlists.

If you have any additional questions, concerns, or any feedback about OptiSigns, feel free to reach out to our support team at support@optisigns.com