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Troubleshooting
Getting Started
Setup Screens
OptiSigns Devices
Setup Screens
Try on your Latop
More ways to run OptiSigns Players
Create & Manage Contents
Quick Start Guide
Files
Templates, Designers
Feeds
Playlist
SplitScreen - Multi Zones
Schedule
Apps & Integrations
Weather
Microsoft Apps
Google Apps
Youtube & Other Video Platforms
Social Media
Websites & URLs
News & RSS
Canva & Other Design Platforms
Calendar
Collaboration & Productivity Apps
Stock Market Apps
Emergency Alert Apps
Others
Essential Use Cases
Engage & Kiosk
Engage Overview
Kiosk - Touch screen
QR Overlay
Check-in App
Sensors & IoT
AI Camera
QR Scan-2-Interact
Live TV with Ads
Wireless Presentation & Conferences
Teams & Collaboration
Troubleshooting
Screens Management
OptiSigns Player Software
OptiSigns Players
Video Playback & Resolutions
Fire TV
Android Smart TVs
Raspberry Pi / Linux
Roku
Windows
Apple TV
Samsung TVs
Networking
Security
Others
Advanced Features
Advanced Features
Rasberry Pi
Web Scripting & Secured Dashboard
Device Management
Branding Control
Reporting & Analytics
Playback Control & Campaign Management
Enterprise App & API Integrations
Mass Deployment & Networking
Data Mapping & Automation
Accounts & Security
Security & Teams
Billing & Account Management
SSO & SAML
Quick How-To, FAQs
How To Use Apps
Common Use Cases
Advanced Topics
Youtube & Social Media Integrations
Designer & Templates
HW & Player Setup
Files/Assets Management
Others
FAQ
Draft
Back to home
Help Center
Troubleshooting
Getting Started
Setup Screens
OptiSigns Devices
Setup Screens
Try on your Latop
More ways to run OptiSigns Players
Create & Manage Contents
Quick Start Guide
Files
Templates, Designers
Feeds
Playlist
SplitScreen - Multi Zones
Schedule
Apps & Integrations
Weather
Microsoft Apps
Google Apps
Youtube & Other Video Platforms
Social Media
Websites & URLs
News & RSS
Canva & Other Design Platforms
Calendar
Collaboration & Productivity Apps
Stock Market Apps
Emergency Alert Apps
Others
Essential Use Cases
Engage & Kiosk
Engage Overview
Kiosk - Touch screen
QR Overlay
Check-in App
Sensors & IoT
AI Camera
QR Scan-2-Interact
Live TV with Ads
Wireless Presentation & Conferences
Teams & Collaboration
Troubleshooting
Screens Management
OptiSigns Player Software
OptiSigns Players
Video Playback & Resolutions
Fire TV
Android Smart TVs
Raspberry Pi / Linux
Roku
Windows
Apple TV
Samsung TVs
Networking
Security
Others
Advanced Features
Advanced Features
Rasberry Pi
Web Scripting & Secured Dashboard
Device Management
Branding Control
Reporting & Analytics
Playback Control & Campaign Management
Enterprise App & API Integrations
Mass Deployment & Networking
Data Mapping & Automation
Accounts & Security
Security & Teams
Billing & Account Management
SSO & SAML
Quick How-To, FAQs
How To Use Apps
Common Use Cases
Advanced Topics
Youtube & Social Media Integrations
Designer & Templates
HW & Player Setup
Files/Assets Management
Others
FAQ
Draft
Troubleshooting
Screens Management
How To Create and Use Operational Schedule
Move screens/devices from one account to another account
How to use Remote Command Execution - Android
OptiSigns Player Software
Your Facebook Page Doesn't Show in The Dropdown List
The OptiSigns app keeps turning on the TV screen
How to Remotely Manage your OptiSigns Android Player
OptiSigns Side Menu Options
How to Set up an Instagram Business/Creator account
Edit Screen: What does each option do?
My image and content are bleeding off the screens with Fire TV (need screen calibration)
My image and content are bleeding off the screens with Windows, Linux, Mac, and Raspberry Pi apps (need screen calibration)
How to start OptiSigns automatically when devices boot up
Can I disable download button for assets?
How to tell which Dropbox account that I linked to OptiSigns?
See more
OptiSigns Players
OptiSigns Pre-Configured Android Device (Gen-2)
How to factory reset OptiSigns Android Player
How to Fix The Scaling Issue on OptiSigns Android Device Gen 3
I received the OptiSigns device but it's OnHold and cannot assign content
How to Fix The Scaling Issue on OptiSigns Android Device
OptiSigns Pro Player - Hardware Troubleshooting Guide
OptiSigns Android Device - Content Playback Troubleshooting Guide
OptiSigns Android Device - Hardware Troubleshooting Guide
Update OptiSigns player on OptiSigns Pro Player via script
How to Change Time Zone on the OptiSigns Android Stick device
Use Ethernet Adapter with OptiSigns Android Player
How to Clean Data on the Android Stick
OptiSigns Pre-Configure Raspberry Pi Device - Getting Started Guide
How to Use the Mobile App for Remote Control
See more
Video Playback & Resolutions
How to re-encode video files for better compatibility on your devices
Video codec playback issues
PowerPoint Resolution, Size for use with Digital Signage
Does OptiSigns support 4K content?
Fire TV
Amazon TV / FireStick Troubleshooting Guide
How to enable auto-start on the Amazon Fire TV Stick 4K Gen 2s (2023 model)
How to keep OptiSigns running on Fire Stick
How to allow the OptiSigns app to access local storage on a Fire Stick
How to Enable/Disable Auto Update for OptiSigns app on Fire TV
How to Use USB HUB Adaptor Connect to Your Fire Stick
How to Factory Reset Your Fire Stick device
How to Clear Cache on Your Fire Stick Device
How to Change Time Zone on Your Fire Stick Device
How to uninstall/reinstall OptiSigns app from your Fire Stick device
How to Update Fire TV OS to latest version
Amazon Fire Stick and security considerations
How to install APK file on your Fire TV
How to Check WiFi Signal Strength on the Amazon Fire TV Stick
How can I improve stability of Fire TV as Digital Signage player?
See more
Android Smart TVs
Performance/Stability issues on Android devices and Best Practices
What if the OptiSigns app will not able to auto-start on the Android TV
Resolve Autostart issues on your Android TV devices
Raspberry Pi / Linux
Clean install OptiSigns on Raspberry Pi/Linux
Install/Update OptiSigns player on RPi via script
How To Connect To WiFi For Raspberry Pi
How to Change Time Zone on Your Raspberry Pi device
How to enable SSH for your Raspberry Pi
How to Connect to 802.1x Enterprise WiFi on Raspberry Pi
There's no sounds output for my Raspberry Pi
Advanced: How to manually install & activate OptiSigns Remote Agent on Linux or Raspberry Pi
Adjust the GPU memory on the Raspberry Pi
See more
Roku
Roku Release Notes & Limitation
Set the OptiSigns as Screensaver on Roku
Roku Troubleshooting guide
Windows
Advanced: How to install and activate OptiSigns Remote Agent on Windows
Clean install of OptiSigns Player on Windows
Apple TV
Apple TV player release notes & limitations
Samsung TVs
Cannot find the OptiSigns app on Your Samsung Smart TV
Samsung Smart Signage Platform (SSSP) Supported Model List
Samsung Tizen TVs Troubleshooting Guide
Networking
What happens if the Internet connection is lost?
Whitelist OptiSigns IP addresses & ports
How to get the MAC Address on your media player
Security
How to approve OptiSigns as Enterprise App on Microsoft Azure (for PowerBI, Calendar, etc. access)
Others
Difference between Instagram & Instagram Business App
What is the OptiSigns Managed Device?
How to "unpin" OptiSigns app on your Managed Android Stick Player
How to Clear Cache on a BrightSign Player
